You will get up to 30 free minutes to try out the services.
Make sure that you contact Voxofon support in case you have any questions.", open: false}, {title: "Configuration", text: "After you login for the first time, tap on Account and make sure This Mobile Number shows the phone number of your mobile phone with the country code.", open: false}, {title: "Why do I need to provide a correct phone number?", text: "Voxofon system associates your Voxofon account with your phone number in order to route the calls.
If your phone number is incorrect Voxofon will not be able to complete your calls.", open: false}, {title: "How to dial an international number", text: "All phone numbers you enter in Voxofon application MUST include a country code. You can also enter an international dialing prefix (+, 00 or 011) before the number.
Example: UK country code is 44, and the number 0-765-123-4567 should be dialed as +447651234567.", open: false}, {title: "How to call", text: "1. Open Voxofon application and choose an international number from Voxofon Contacts or enter it in the Dialer (MUST include country code).
2. Press 'Call' button.
3. Confirm the call to the nearest Voxofon local access number to connect your international call.
4. Then just wait for the recipient to answer.", open: false}, {title: "Prices", text: "When you enter the destination phone number, Voxofon will display your call rate to that destination. You will see the SMS price on 'Send SMS' page.
Note that depending on your plan, the call via local access number may use your plan minutes.", open: false}, {title: "Password reset", text: "You can reset your password online, just log in to your existing account at Voxofon.com, then go to 'My Account'.
You can also send a request to support@voxofon.com and we will send you a new password.", open: false}, {title: "When I try to call I am asked to enter PIN code", text: "1. Please make sure that your Caller ID is set to 'show' on your phone.
2. Make sure that you are logged into your Voxofon account on your phone. Go to 'Account' and enter this phone's correct number including country code under 'This Mobile'.", open: false}, {title: "Error message: Incorrect call from number", text: "Make sure that you are logged into your Voxofon account on your phone.
Go to 'Account' and enter this phone's correct number including country code under 'This Mobile'.", open: false}, {title: "New phone number/SIM card", text: "When you change your SIM card or phone number you will have to edit the number on your mobile phone. To do this, open Voxofon app on your phone. Go to 'Account' and enter the new phone number including country code.", open: false}, {title: "International SMS Texts", text: "Enter your message and click Send. Voxofon will send SMS message via your phone's data channel.
Note that your phone number may not be listed as the sender on some networks.", open: false}, {title: "Call VoIP destinations", text: "In Voxofon web app, select a Contact that has a IM or VoIP username, click Call.
Note, the app will call the nearest access number and it may use your plan minutes.", open: false}, {title: "How to use Callback", text: "Voxofon will call the callback number you specified, then the destination number and connect the calls.", open: false}, {title: "Adding funds", text: "You can refill your account at Voxofon.com on your computer or directly from your phone - tap on 'Account' and select 'Add Funds'.", open: false}, {title: "Traveling and roaming", text: "Use a local SIM card.
IMPORTANT! You will incur expensive roaming charges if you use your home country's SIM card while you are traveling!", open: false} ];